Selling Business Outcomes 810-403 OUTCOMES practice test

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810-403 OUTCOMES Practice Questions And Answers Checking:

Which two options are valid combinations of tactic and audience you can use to create your business outcome message? (Choose two.)
A.Tactic: Use evidence; Audience type: Critical.
B.Tactic: Use evidence; Audience type: Uninformed.
C.Tactic: Build a bond; Audience type: Sympathetic.
D.Tactic: Build a bond; Audience type: Hostile.
E.Tactic: Acknowledge the view; Audience type: Critical.
Answer: A C

When selling business outcomes, which key factor must you consider that address what the customer wants to achieve?
A.business priorities and strategies?
B.the critical set of factors and key performance indicators?
C.the customer’s mindset?
D.business priorities and goals?
Answer: D

Which are four considerations to have in mind when communicating the business outcomes story? (Choose four.)
A.Share your findings about stakeholder analysis with the audience.
B.Structure the content to the audience – one size does not fit all.
C.Address key motivators, business drivers, and the value that business outcomes bring to the customer.
D.Prioritize lines of business, strategic plan and operating issues.
E.Create the presentation in terms that the audience understands.
F.Use consistent formats and designs that the audience is familiar with.
Answer:B C E F

According to Cisco and in relation to customers, what is the only justification for a business outcome-based sales approach?
A.Executives want to satisfy customers’ needs and requirements.
B.Managers and supervisors are committed to close the quality of service gap.
C.Stakeholders want to be considered when business outcomes are developed and assessed.
D.Customers want solutions and services that result in measurable outcomes.
Answer: D

When selling business outcomes, which two options are key points/ factors related to what the customer wants to achieve must be considered? (Choose two.)
A.What the business priorities and strategies are.
B.What the Critical Set of Factors and Key Performance Indicators are.
C.What the mindset of customers is.
D.What the business priorities and goals are.
E.What the Critical Success Factors and Key Performance Indicators are.
Answer: D E